Good written and verbal communication skills; Strong supervisory and leadership skills; Solid understanding of guest relations and customer service within the hotel industry; Terrific interpersonal and social skills; Strong understanding of all aspects of hotel management; Ensures hotel staff follow excellent guest care standards Working with other managers to plan and direct the work of the organization. Creating the optimal rental experience by maximizing on sales and service opportunities for every customer. Self-motivated with exceptional communication and computer capabilities. Show a few key, hidden management skills and abilities. Participated in marketing efforts to customers and local businesses, including developing new business and maintaining current relationships, in person and by phone. Developing salesmanship by aggressively pursuing new business through sales blitzes, cold calling, diligent follow up, and a strong value proposition to potential customers. Resume SamplesThis page provides you with Management Trainee resume samples to use to create your own resume with our easy-to-use resume builder. Coach, train, and mentor sales staff by using goal setting, role plays, and passionate floor leadership to create a better customer service culture. I am a very dedicated, hard-working, and motivated individual. There are two basic types of skill-sets that a job seeker can have and include on their resume, and those are either hard skills or soft skills.Hard skills are the skills or abilities for a resume that are easily quantifiable…that can be learned through classroom work, apprenticeships or other forms of learning. Manage a profitable business, reading profit and loss statements and understanding cost control. Below you'll find our how-to section that will guide you through each section of a Management Trainee resume. Acts with integrity, honesty, and knowledge that promotes the culture of McDonald's. Headline : 6+ years of experience as a Management Trainee. Sales responsibilities included selling rental cars and insurance coverage. The primary message of an excellent operations management trainee should involve personal growth. Top seller with an average of $15,000 sales per month and daily average of of 20 direct customers. Mentor, train, develop, manage and promote staff, Market local business partners and build solid, long-lasting relationships with key business decision makers, Conduct upgrade tracker to expand fleet size by at least 5% weekly, Working in a collaborative team environment to handle a large volume of claims and telephone calls, Maintain and exceed very competitive sales goals and direct showroom operation procedure, Train and develop new staff and conduct daily staff meeting, Schedule deliveries and follow up with customers, Attend monthly training for new operating system to increase associate opinion surveys and increase customer satisfaction, Controlled and processed accounts payable, accounts receivable, inventory, and invoices, Coordinated and audited monthly and daily reports with showroom manager, Provide excellent customer service in daily rental, Manage branch fleet for utilization and maintenance, Support management team with customer service and operating profit objectives, Coordinate marketing efforts to enhance business with surrounding accounts, Train, develop, and mentor members of leadership and the operations team, Effectively lead the operations team by utilizing reports and analytics and goal setting techniques. Communicated with vendors regarding back order availability, future inventory and special orders. Built and maintained effective relationships with peers and upper management. For example, 36.7% of Management Trainee resumes contained Management Training Program as a skill. Communication, collaboration, organization, and interpersonal skills are crucial. Maintained positive environment with all staffs. Apply appropriate rental charges and handle all forms of customer payment. Management Trainee Resume Examples & Samples. The ultimate job of a manager, you see, is to ensure that ‘things get done’. Develop new marketing ideas and implementing them successfully each month. If a customer is having difficulty finding a certain part, I will offer to help them out by contacting one of the hundreds of vendors we have. Those are past success, high empathy, results-driven, fast learner, and having people follow you. Handling client queries of day to day nature via telephone/fax/post/e-mail. Work with salesmen and assist them with customers open and close the store each day. Cold called on potential customers explaining what Fastenal does along with servicing current customers. In some entry-level jobs, soft skills can be more important than hard skills. Increase branch sales by understanding customer need and effectively using the 4-step sales process promoting upgrade options, optional protection products, fuel service options, and additional equipment. The resume is your calling card to get your foot in the door. Responsible for receiving/servicing inbound calls from customers in both English and Spanish queues. Skills : Microsoft Word, Organized, Bilingual, Customer Service, Visual Merchandising, Adobe, Management, Retail, Training & Development, and Hiring. Implement financial planning recommendations or refer clients to someone who can assist them with plan implementation. Qualifications commonly depicted on resumes include the following – managerial skills, passion, and interest to learn, computer literacy, managerial and organizational skills, the ability to follow instructions; team working abilities and availability to travel. Using company reports to analyze sales, gross profit, and inventory activity. Is it really possible to have zero management experience? Handled the daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Assist in management of employees and operations of the branch including fleet needs, scheduling, and upkeep of branch. I must also make sure the accounting portion that the store has to take care of is done every day. We ranked the top skills based on the percentage of Management Trainee resumes they appeared on. When you are in the process of writing your manager resume, one of the hard to build sections is the key skills list section for the managerial position your work in and looking for.. I believe I possess the qualities and experience that you are looking for. Assisting in managing daily operations of the branch while maintaining superior sales qualifications. Led a project? Manage vehicle maintenance and repairs, including preventative maintenance, manufacturers' recalls, breakdown switch outs, and accident-related damages, abiding by the " shop it now" policy. Accurately assessing the risk profile, suitability, and appropriateness of clients when marketing banking products and services by maintaining an accurate and up to date call report, KYC database. Looking to obtain a position as a team player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve corporate goals. Assist with audit meetings to meet requirements lay forth by GHA, FDA, OSHA and [company name] corporate audits. Execute other leadership duties as assigned. Seeking to obtain full-time employment within an expanding industry with a reputable company. © 2020 Job Hero Limited. A Management Trainee resume sample is given below which will be helpful for you to create an impressive and convincing resume. Feb 13, 2020 - Enterprise Rent A Car Resume - 20 Enterprise Rent A Car Resume , Enterprise Management Trainee Resume Brilliant Ideas Of Writing a great Training Manager resume is an important step in your job search journey. Responsibilities included customer service, sales, marketing, operations, and administrative work. Objective : 3 years of experience as a Management Trainee. Make sure customer is completely satisfied with the rental experience upon return, clearing up and fixing any issues if presented and closing the transaction with an invitation to return. Utilize regional branch's process for success to maintain a customer service score at or above the corporate average. Reached this goal by ensuring each customer is happy with their product and handling issues and complaints in a timely fashion. Objective : College educated, bilingual professional with 2 years of experience as a Management Trainee. Responsible for generating rental, lease, and used vehicle sales leads to grow business. Self-driven and dedicated Management Trainee experienced in supporting managers with various tasks, performing clerical duties, maintaining professional relationships with clients, and providing excellent customer service. Check out real resumes from actual people. They're what makes a successful manager. Looking for an opportunity in the area, where I can use my experience to deal with them. 7 Key Leadership Skills: List & Examples. Resolved guest complaints promptly and professionally. Conduct seminars or workshops on financial planning topics, such as retirement planning, estate planning, or the evaluation of severance packages. Collected and received branch receivables or vehicles from various locations. They are broken down into hard skills, soft skills, and traits. 2. 6. Delivering a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Building personal relationships with each guest to ensure that the guest would come back repeatedly. If they are not aware of what we can offer them then I talk to them about the many product lines that we can offer to them. Served as Branch Security Officer. Many students think an undergraduate degree in a business-related field is essential for management training schemes. However, the right skills and attitude are often more required to succeed. For example, event planners need management skills to orchestrate events, secretaries need management skills to manage office processes, and benefits specialists need them to organize information sessions for employees. Creating strong rapport with body shop vendors to ensure efficient work and fast turnaround on damaged vehicles in order to gain maximum profit on each unit. Focus on your soft/transferable skills such as effective communication, teamwork, adaptability, time management, problem solving, flexibility, self- motivation, and work ethics etc., as these are some of the most sought after skills by employers. Your resume should show your adaptability and rapid capacity for evolution in an environment that nurtures your career development, while also showing practical application of the things you’ve learned. Responsible for delivering formal presentations, meetings, team huddles and floor support on new products and services. Administered a variety of car rental functions including opening and closing the branch, renting out cars to customers, ticketing and collecting invoices. Managed a budget? Able to be direct and hold self and others accountable. Achieving a passing score in all areas of the management training program in order to continue in the program. As an Outside Sales Rep. The primary message of an excellent operations management trainee should involve personal growth. Build relationships with business to ensure longevity of enterprise report and success. Products that I sell to customers besides fasteners include safety items, OEM parts, electrical, power tools, and chemicals. Prepared analysis of attrition in the company along with suggestions to prevent the same. Responsible for growing business and generating revenue, through competitive price positioning, personal and employee sales while effectively managing branch expenses, Managed marketing strategies for current and new accounts, Effectively manage 500 units, ensuring vehicle safety, maintenance, and repair in an efficient time structure, Assist customers with rental car procedures, policies and additional products while providing superior customer service, Market to local businesses, body shops, dealerships and insurance companies to grow and maintain relationships, Sets up reservations for corporate offices and local body shops to ensure proper fleet management, Completes follow up customer calls to ensure complete satisfaction and invite the customer to use our services in the future, Assists with managing a fleet of 140+ vehicles to monitor proper maintenance, inspections and any safety recalls, Achieves sales goals to ensure a branch profit, Communicate with insurance companies during an insurance replacement rental to ensure proper payment is received, Organizes and implements strategies for daily operations according to volume of reservations and needs of local accounts, Maintains positive and professional relationships with accounts by going on sales and service calls, Influences and communicates with customers, vendors, and co-workers by eluding excellent customer service measured by Enterprise's Service, Solves problems and conflicts that arise on a daily basis, Builds marketing strategies that helps our branch reach out to local businesses and the community, Contributes to our branches overall profit by demonstrating consistent inside sales for optional protection products, Manage several tasks at once in fast paced work environment, Handle high volume phone calls while maintaining a high standard of customer service, Developing significant understanding of the rental car business, as well as the auto insurance business, Trusted to manage 60 vehicle satellite branch within 3 months of employment, Analyze details of branch income report one on one with management several times per month, Responsible for handling claims while seeking updates and payments from insurance companies. 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